Privacy Policy

Privacy Policy

Last Updated: January1, 2026

At Akheri, we value the trust you place in us when you share your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

When you interact with Akheri, we collect the following types of information:

  • Personal Identity: Name, shipping address, billing address, email address, and phone number.

  • Payment Details: We do not store your credit card or UPI details on our servers. All payments are processed through secure, PCI-compliant third-party gateways- Razorpay.

  • Device Information: Your IP address, browser type, and how you interact with our website (collected via cookies) to improve your shopping experience.

2. How We Use Your Information

We use your data to:

  • Process and ship your orders from our warehouse.

  • Send you order updates via WhatsApp, Email, or SMS.

  • Provide customer support for returns or exchanges.

  • Improve our website performance and marketing (e.g., showing you relevant ads on Instagram).

3. Sharing with Third Parties

We only share your information with trusted partners essential to our operations:

  • Courier Partners: (e.g., Delhivery, BlueDart) so they can deliver your package.

  • Technology Platforms: Shopify (our website host) and marketing tools (like Meta/Google) to analyze site traffic.

  • Legal Requirements: If required by law to comply with government requests.

4. Your Rights & Choices

  • Opt-Out: You can unsubscribe from our marketing emails or WhatsApp updates at any time by clicking the ‘Unsubscribe’ link or replying ‘STOP’.

  • Data Access: You can request a copy of the personal data we hold about you or ask us to delete it by contacting apoorva.akheri@gmail.com.

  • Cookies: You can choose to disable cookies through your browser settings, though this may affect some website features.

5. Data Security

We take the security of your data seriously. We use industry-standard encryption and secure socket layer (SSL) technology to protect your information during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top will indicate when the latest changes were made.

7. Contact Us

For any questions regarding your privacy or data, please reach out to our team:
Email: apoorva.akheri@gmail.com
WhatsApp: +91 84708 75891